Terms of Service

These Terms form an agreement between you and Bella Ruso, an independent digital Russian-learning service operated from Spain (“Bella Ruso”, “we”, “us”). By creating an account or using the service, you agree to these Terms and acknowledge the Privacy Policy.

If you do not agree, do not create an account or use restricted features. Mandatory consumer protections in your country continue to apply and are not waived by these Terms.

• You must provide accurate information and keep account credentials secure.
• You may maintain only the profiles reasonably needed for your own authorized use and must not impersonate another person.
• Users under 16, or the applicable digital-consent age where they live, require authorization and supervision from a parent or guardian. The service is not directed to children under 13.
• You are responsible for activity conducted through your account unless you promptly report unauthorized access.

Bella Ruso provides self-directed educational games, cultural and history material, feedback, recommendations, competitions, and related tools. Features may be labelled beta, preview, free, premium, or invitation-only.

Educational results vary. Bella Ruso does not guarantee fluency, exam results, employment, travel outcomes, or the accuracy of every translation in every context. Cultural and historical material is educational and may include interpretation; it is not professional, immigration, or travel advice.

• Invitations and promotional codes are available only to people who satisfy the eligibility, territory, account, cohort, campaign, and validity requirements communicated with the offer.
• A code must be redeemed before its stated expiry and remains subject to any per-person, per-account, campaign, capacity, or total-redemption limit. An expired, exhausted, disabled, or previously redeemed code has no effect.
• An invitation addressed to a named person or verified email is personal and non-transferable. Other codes may be shared only when the offer expressly permits it. Codes may not be sold, exchanged, duplicated, published, or obtained through deception or automated means.
• Invitations, codes, access status, cohorts, discounts, feature access, premium time, and other promotional benefits have no cash value, are not property, and cannot be redeemed for cash or combined unless the offer expressly says otherwise.
• We may correct technical, typographical, configuration, eligibility, or allocation errors. Where reasonably possible, we will preserve a valid benefit or provide an equivalent remedy, subject to mandatory consumer rights.
• We may reject, suspend, or lawfully revoke a code or resulting benefit when it was issued or redeemed in error, has expired, exceeds stated limits, violates these Terms or campaign rules, involves fraud or abuse, or must be withdrawn for security or legal compliance. We will not revoke a paid benefit in a way that overrides mandatory consumer rights.

Redeeming a promotion does not itself subscribe you to marketing. Any marketing consent is requested separately and can be withdrawn at any time.

Bella Ruso and its licensors retain ownership of the service, software, artwork, audiovisual material, lesson structure, branding, and original learning content. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the service for private learning purposes.

You may not copy, scrape, republish, sell, sublicense, reverse engineer, systematically extract, train a competing system on, or commercially exploit protected service content except where applicable law expressly permits and cannot be excluded by contract.

You retain ownership of content you submit. You grant Bella Ruso a worldwide, non-exclusive, royalty-free licence to host, reproduce, transform, and display that content only as reasonably necessary to operate, secure, improve, and provide the requested service. This licence ends when the content is deleted, subject to lawful retention and backups.

You confirm that you have the rights needed to submit the content and that it does not violate law or another person’s rights. General product suggestions may be used without payment or confidentiality obligations; do not submit confidential ideas through feedback tools.

You must not:

• break the law, harass others, submit harmful or infringing content, or facilitate abuse;
• circumvent access, payment, rate, capacity, competition, or security controls;
• use bots, exploits, multiple deceptive accounts, or manipulated results to obtain rankings, badges, prizes, or benefits;
• probe or disrupt the service, distribute malware, or access data without authorization;
• misrepresent affiliation with Bella Ruso or use the service to build a confusingly similar product.

We may investigate suspected violations and preserve relevant evidence where lawful.

Scores, badges, rankings, virtual rewards, and eligibility indicators have no cash value, are not property, and may not be transferred unless specific published rules say otherwise. We may correct errors, remove fraudulent results, and disqualify abuse.

Any competition involving prizes or special swag will have separate official rules covering eligibility, territory, dates, judging, delivery, taxes, and required disclosures. If those rules conflict with these Terms, the competition rules control for that competition. No purchase is required unless lawful rules expressly state otherwise.

Before charging you, we will display the price, currency, taxes where applicable, billing interval, included features, and cancellation terms. Payments may be handled by an independent payment provider under its own terms. You authorize the displayed charge when you confirm a purchase.

Statutory cancellation, conformity, refund, and digital-content rights remain available where applicable. If you expressly request immediate access to digital content and acknowledge loss of a statutory withdrawal right, that acknowledgement will be collected separately at checkout. Nothing here limits rights that cannot lawfully be limited.

Google sign-in, maps, hosting, payments, and other third-party services are governed by their own terms and privacy practices. Links do not imply endorsement. We are not responsible for third-party services, but this does not exclude responsibility that applicable law places on Bella Ruso.

We may improve, replace, suspend, or retire features and may impose reasonable technical or free-tier limits. We will provide notice when a material change adversely affects a paid service where law or our contract requires it. We do not promise uninterrupted or error-free availability.

You may stop using the service and request account deletion at any time. We may restrict or suspend access when reasonably necessary for security, legal compliance, non-payment, material breach, or protection of users. Where appropriate, we will provide notice and an opportunity to appeal or cure before permanent termination.

Provisions concerning ownership, accrued payments, lawful retention, disclaimers, liability, and dispute resolution survive termination to the extent necessary to give them effect.

To the maximum extent permitted by law, free and preview services are provided “as is” and “as available.” We do not exclude warranties, remedies, or liabilities that cannot legally be excluded, including mandatory consumer rights and liability for fraud, wilful misconduct, gross negligence, death or personal injury caused by negligence, or other non-excludable harm.

Where limitation is lawful, Bella Ruso is not liable for indirect, incidental, special, or consequential loss that was not reasonably foreseeable when the agreement was made. For paid services, our aggregate liability for ordinary claims is limited to the greater of EUR 100 or the amount you paid Bella Ruso during the 12 months before the event giving rise to the claim. This limit does not apply where prohibited by law.

These Terms are governed by Spanish law, without depriving consumers of mandatory protections available in their country of habitual residence. Courts in Spain have jurisdiction except where consumer or other mandatory law permits or requires proceedings elsewhere.

Before filing a claim, please contact privacy@bellaruso.com so we can attempt an informal resolution. This request does not pause a limitation period or prevent either party from seeking urgent relief or using a competent consumer authority or court.

We may update these Terms prospectively. Material changes will receive reasonable notice, and renewed agreement will be requested where required. If a provision is unenforceable, it will be limited or removed only to the extent necessary; the remainder continues in effect. Failure to enforce a provision is not a waiver. We may assign these Terms as part of a lawful reorganization, subject to applicable consumer rights.

These Terms, the Privacy Policy, checkout terms, and any applicable competition rules form the agreement concerning the service. Translations may be provided for convenience; mandatory local-language and consumer-law requirements prevail where applicable.